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Air New Zealand wishes to advise that as part of their new A320 Tasman and Pacific Islands services, the A320 aircraft are being refitted with 171 Economy class seats and Business class will be removed.

Below are details on reaccommodating passengers booked and ticketed on A320 services in Business Class which will commence today (27 May 2010):

All passengers booked and ticketed departing on/after 20 October 2010 ex Auckland to Sydney, Melbourne or Brisbane will be rebooked on the closest wide body service on the same day. If the new sector does not suit, passengers can change to another flight/day free of charge. Alternatively passengers can choose to cancel and refund their itinerary.

If passengers have an International Long Haul booking in Business class, the Tasman or Pacific Island sectors will be rebooked into Economy class and customers will be provided the Works Deluxe product inflight. Please note that the refund option does not apply for Long Haul bookings.

All remaining Business Class bookings to Australia or Pacific Islands will be automatically changed to Economy class and provided the Works Product inflight. Customers will be entitled to apply for a refund from Business class to Economy. Alternatively, Tasman (excluding Perth) and Pacific Island (excluding Tahiti) passengers can change day/flight/routing to Business class on a wide body aircraft free of charge, providing the same booked business class is available.

If you have any queries at all regarding your upcoming Business class flights with Air New Zealand, and you have not yet heard from us to advise on your new seating details, please contact your designated APX Consultant immediately.

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