Travel Security

The safety and security of your staff is our top priority. We have systems in place to ensure you and your staff know where the risks are and how to avoid them. With our comprehensive APX after hours and emergency services based in New Zealand, and our American Express travel partner offices in over 140 countries, you'll never be far from help if you need it.

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Customer Care

How quickly do you know the location and safety status of your business travellers in the event of an emergency?

In today’s turbulent global environment it’s imperative to ensure your business travel management provider has a robust customer care process in place to ensure traveller safety.

At APX we pride ourselves on delivering superior corporate travel services to companies throughout New Zealand and the world, and part of that service is our fully comprehensive 24 hour customer care process, which we provide to all of our clients, 365 days a year, wherever your travellers are in the world. And all at no additional cost to your business.*

Customer Care Process - Find out more 

 

 24x7x365 Emergency & After Hours Assistance

With APX your travel security never takes a holiday. You and your staff will enjoy our full assistance wherever you are in the world, 24 hours a day, seven days a week. 

24x7x365 - Find out more 

 

Risk management

Our risk monitoring and reporting systems mean you always know exactly where in the world your staff are. You also get up-to-date information on possible risk areas.

We will let you know by email of any potential geo-political risks and whether any of your staff are likely to be affected by them.

If an incident occurs in another country we can find out instantly if any of your staff are affected, and help with risk mitigation. 

International SOS

We are proud to be in partnership with International SOS, the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care.

International SOS operates in more than 70 countries and runs 25 alarm centres and 28 health clinics. The organisation builds strong partnerships with local communities so they can fully support our clients in times of need, while benefiting the local population. 

Globalbagtag

APX offers Globalbagtag - a luggage tracking service that protects your bags and valuables whenever and wherever you travel.

The system uses durable luggage tags and stickers that help airlines and other agencies quickly identify and locate your luggage if it gets lost.

Full details of your luggage, travel itinerary and contact details are stored on a secure database that you can update on the

globalbagtag website.

 

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